Dear Mr. Hoffman,
I'm pleased to inform you that my wife Nancy and I recently became first-time Hoffman Auto Group customers. In October,Nancy aquired a new Toyota Rav4, and in December, I followed-up with a new Nissan Pathfinder. Both were purchased from your West Simsbury dealerships.
In both instances, we had the very good fortune of dealing with your exemplary sales associate- Gary Fecto. From the moment we entered your showrooms, Gary provided a level of friendly and professional customer service, which immediately put us at ease, earned our respect and secured our confidence. Gary made the entire process, from the test-drive, to purchase negotiations, delivery and the after-sale follow-up, a pleasant and dignified experience. Gary's a credit to your sales organization and, given the opportunity, we would not hesitate to refer a friend, family member and colleagues to him in the future.
I would also be remiss if I didn't mention the kind assistance and fine service provided by your gracious management team members: Tyrrell Dabrowski, Justin Hoopman, and Michael Greene. They were terrific! We're happy with our new vehicles and pleased with our choice to do business with the Hoffman Auto Group! Thank you.
John S., a customer of Hoffman Nissan and Toyota
I recently purchased a new vehicle from Hoffman Nissan, and so far I have had a very positive experience. Our salesman, Paul M., was friendly and helpful; everything went very smoothly and quickly. I am loving my new Nissan so far, and I hope that my future dealings with Hoffman's service department will be as easy and positive as my sales experience. Overall, a very pleasant experience. Thanks again Paul!
Laura G., a customer of Hoffman Nissan
I recently purchased a new Nissan Rogue which is the first car I've purchased in 11 years. I wasn't looking forward to the car buying process, however my sales person made it very easy for me. He took a lot of time to understand what I wanted and didn't pressure me into something I wasn't interested in. He also followed up with me during and after the sales process to make sure I was happy. Paul Moxam was friendly, helpful, and fantastic to work with!
Kim S., a customer of Hoffman Nissan
My experience with Hoffman was great. They gave me a great deal on the car and the salesman was wonderful. He talked a lot but was very friendly and really took the time to get to know me and what it was I was looking for. Mark Zavartsky was an awesome salesperson and I highly recommend him to anyone looking fora car. He made my car buying experience enjoyable - which is something I never thought car buying could be.
Carol R., a customer of Hoffman Nissan
Purchasing a new vehicle from Hoffman Nissan was a wonderful experience. I was treated with kindness and respect from the first phone call with Nicole Soucy straight through the financial process with Marc Hallas in finance. Mark Zavartsky was informative about the vehicle and helpful with option choices. He was friendly and fun and made purchasing my vehicle a very comfortable experience. I never felt pressured or pushed into any decisions and left feeling very confident about my purchase. I love my new 2012 Juke and will highly recommend Mark and this dealership to my friends and family.
I have been going to Hoffman Nissan for a year or so and I have always had the best service. John Cappa and Justin Derench are very professional, kind and friendly. I have always had a great experience and great service. I would highly recommend Hoffman Nissan.
Fawashta, a customer of Hoffman Nissan